Privacy policy

Last updated: 4 November 2026

In short: Glacier collects no data for itself. There is no account, no analytics, no advertising and no tracking. Glacier talks to the Jellyfin servers you add and, for a few features, to the services named below.

Who is responsible

Glacier is a free, open source app by je.apps. For questions about this policy, write to support@eberts.cloud or open an issue on GitHub.

What stays on your device

Glacier stores the following in its own app storage on the TV. It never leaves the device, except as described below, and is deleted when you uninstall Glacier.

• The addresses of your Jellyfin servers, your user names and the access tokens the servers issue. Your password is only sent to your server to sign in and is not stored.
• Your settings, including profile PINs and age limits for parental controls.
• An app log for bug reports. Server addresses, names, passwords and access tokens are removed before it is sent or downloaded.

Your Jellyfin server

Glacier sends your server what it needs to work: your sign-in, what you play and how far you watched, your favorites and your settings for audio and subtitles. Your device appears in the server's device list as "Glacier". When you choose "Send log to the server" in the settings, the cleaned app log goes to your server. The server is run by you or by whoever invited you, and its operator is responsible for the data stored there.

Other services

• GitHub, only in the version from GitHub: Glacier checks api.github.com for a new version when it starts and downloads updates from GitHub. You can turn the check off in the settings. GitHub sees your IP address. See the GitHub privacy statement.
• YouTube: When a title has a YouTube trailer, its preview image loads from YouTube, and the trailer plays in YouTube's embedded player. Google receives your IP address and information about the playback. See the Google privacy policy.
• The Movie Database (TMDB): If your server has the Jellyfin Enhanced plugin with Seerr, search also shows titles missing from your library. Their posters load from image.tmdb.org, which sees your IP address. See the TMDB privacy policy.
• App stores: If you installed Glacier from Google Play or the Amazon Appstore, the store installs and updates it under its own privacy policy.

Local network

To find servers, Glacier sends a discovery request to your local network. "Download log on the network" starts a small web server on the TV while the QR code is shown, so a phone or computer on the same network can save the log. When playback fails, the error message shows such a QR code too, and the web server runs while the message is open.

Android TV home screen

On Android TV and Google TV, Glacier fills "Watch next" and its own channels on the home screen with titles from your server. These entries are kept by the system on your device. You can hide the channels in the settings of the home screen.

Changes

If Glacier starts to handle data differently, this page is updated first. The date at the top shows the last change.